Name of the Company: Warwick Congress LTD
Nature of the company: Private Company limited by Guarantee
Company Number: 10462035
Registered office: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom
Date of incorporation and location: 3rd November 2016 at Cardiff
The Organisation is registered in England and Wales
Terms & Conditions
Warwick Congress Ltd (WarCon) is a private company limited by guarantee registered in England and Wales. Warwick Congress Ltd and this website are managed by the Warwick Congress Team.
TERMS AND CONDITIONS
These terms and conditions (“Terms”) consist of 1. Introduction; 2. terms regarding ticket purchases (the “Tickets”) for any event as advertised and on our website (the “Event”) and any related accommodation; 3. terms regarding the Event; and 4. terms regarding the use of www.warwickcongress.com (the “Website”).
1.1 The Event is organised and managed by Warwick Congress Limited, a company registered in England and Wales at 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom.
1.2 Any reference to “us” means Warwick Congress Limited and references to “we” and “our” shall be construed accordingly. Any reference to “you” means the entity completing a ticket purchase and references to “your” shall be construed accordingly.
1.3 This contract is between Warwick Congress Limited and you. The contract is personal to you and you may not transfer your rights under this contract to any other person, or organisation.
1.4 All ticket purchases in relation to Warwick Congress are made subject to these Terms.
1.5 By using our Website, you acknowledge and agree to the following Terms. If you do not agree to these terms, do not use this Website. These Terms are applicable to the Website, unless explicitly stated otherwise in any particular instance. By entering this Website and indicating your acceptance, you acknowledge and agree that you shall be bound by any revisions to the Terms.
2. TICKET PURCHASES AND ACCOMMODATION
PLEASE BE AWARE THAT THERE WILL BE NO REFUNDS FOR ANY GALA DINNER OR ACCOMMODATION TICKETS PURCHASED BY DELEGATES UNDER THE AGE OF 18, AND ANY SUCH DELEGATES WILL ONLY HAVE ACCESS TO THE CONFERENCE. THE GALA DINNER IS RESTRICTED TO THOSE OVER THE AGE OF 18.
2.1 Tickets for the Event and/or accommodation can be purchased from our Website by creating an order by following the onscreen prompts. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each stage of the order process.
2.3 Once you complete your order with TicketTailor, confirmation of your purchase will be sent to your registered email by our third party payment provider. This email will contain your electronic ticket and order confirmation for any accommodation. Your ticket should be printed or shown on arrival at the Event on a smartphone or electronic device to gain entry to the event. If you have made a ticket and/or accommodation reservation and do not receive an email from TicketTailor, you should contact us at the below address set out in clause 9.7. Proof of submitting a reservation is not proof of our receipt.
2.4 Tickets issued for the Event are valid for the named attendee only and cannot be transferred. You may be asked for photographic ID during the Event. If you are unable to provide identification which matches your ticket, you may be asked to leave the Event.
2.5 Tickets for the event will be sold to persons under the age of 18, but gala dinner access is reserved to those over the age of 18. Additionally, no alcohol will be served to persons under the age of 18.
2.7 We also reserve the right to alter the advertised accommodation should it be necessary for reasons beyond our reasonable control. You will be contacted separately in the event that this is necessary.
2.8 Our accommodation package is reserved to those over the age of 18.
3. PRICES AND PAYMENT
3.1 Our prices for attending the Event and for purchasing accommodation are set out on both the relevant registration booking form and purchase order form and will be confirmed to you by TicketTailor before you proceed to payment. Prices may be subject to change from time to time.
3.2 We take reasonable care to ensure that all details, descriptions and prices quoted in respect of the tickets on the Website are correct and accurate when the relevant information is entered into the system. While we work hard to keep the Website as up to date as possible, the information on the Website relating to the tickets may not be correct at the moment you place your order. We will rectify any such errors as soon as possible from when we become aware of them.
3.3 Prices and charges on the Website will be in pounds sterling and are inclusive of VAT. For the avoidance of doubt, any costs arising from money transfers from abroad and/or currency fees are to be borne entirely by you.
4. CHANGES TO THE CONFERENCE AND CANCELLATIONS
4.1 Despite our best endeavours to not have to resort to such measure, we reserve the right to alter the advertised content, timing/location of the Event, or the identities of the advertised speakers should it be necessary for reasons beyond our reasonable control.
4.2 We will provide you with at least two weeks’ notice in the event that we have to alter the time and/or location of the Event. In the case of either the event date or location (event venue) being changed, the tickets remain valid. In the event that two weeks’ notice is not possible, we shall assess refunds on a case by case basis.
4.3 Event tickets and accommodation sold are strictly non-refundable in respect of any cancellations or non-attendance.
4.4 Should a person under the age of 18 purchase a gala dinner ticket, this will be non-refundable.
4.5 In no event shall Warwick Congress Limited be responsible or liable for any failure or delay in the performance of its obligations arising out of or caused by, directly or indirectly, forces beyond its control, including, and without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, acts of God, and interruptions, loss or malfunctions of utilities, communications/computer (software or hardware) services and the curtailment of transportation services to/from the event; it being understood that Warwick Congress Limited shall use reasonable efforts to resume performance of its obligations.
4.6 Warwick Congress Limited reserves the right to refuse admission to the Event for any behaviour which it deems in its sole discretion unacceptable, or for inability to present a photographic ID on request.
5. CONTENT OF THE EVENT
5.1 All rights in all presentations, documentation and materials published or otherwise made available as part of the Event (including but not limited to any documentation packs or audio or audio-visual recording of the Event) (“Event Content“) are owned by us or are included with the permission of the owner of the rights.
5.2 Any literary, dramatic, musical and artistic works created by us is also our intellectual property and is protected by, and subject to, copyright laws.
5.3 No photography, filming or recording of the speakers is permitted during the Event.
5.4 Any republication, broadcast or other dissemination of the Event Content is not permitted.
5.5 You shall not distribute, reproduce, modify, store, transfer or in any other way use any of the Event Content (save that use by the relevant delegate for internal business purposes shall be permitted), and in particular (but without limitation) you shall not (and shall procure that each of your delegates shall not):
5.5.1 upload any Event Content into any shared system;
5.5.2 include any Event Content in a database;
5.5.3 include any Event Content in a website or on any intranet;
5.5.4 transmit, re-circulate or otherwise make available any Event Content to anyone else;
5.5.5 make any commercial use of the Event Content whatsoever; or
5.5.6 use Event Content in any way that might infringe third party rights or that may bring us or any of our affiliates into disrepute.
5.6 The Event Content is the personal opinion of the respective speakers and hence, does not necessarily reflect our views or opinions.
5.7 Suggestions or advice contained in the Event Content should not be relied upon in place of professional or other advice. Whilst we take reasonable care to ensure that the Event Content created by us is accurate and complete, some of it is supplied by third parties and we are unable to check its accuracy or completeness. You should verify the accuracy of any information (whether supplied by us or third parties) before relying on it. The Event Content is provided on an “AS IS” basis without any warranties of any kind (express or implied). We hereby exclude to the fullest extent permitted by law all liabilities, costs, claims, damages, losses and/or expenses arising from any inaccuracy or omission in the Event Content or arising from any infringing, defamatory or otherwise unlawful material in the Event Content.
5.8 To the extent that any Event Content is made available by us online we reserve the right to suspend or remove access to such Event Content at any time.
5.9 Photographs or videos may be taken during the conference which may be published on our website, newsletters and on other social media platforms. By purchasing your ticket to the Event, you also agree to allow your photographs or video to be taken during the Event.
5.10 By purchasing your ticket to the Event, you agree that any comment made by you during or after it may be used by us for marketing and/or other purposes.
5.11 If you do not want your photograph or video to be taken, it is your responsibility to give us notice by contacting the Technology Team at email@example.com.
6. PERSONAL DATA
7.1 Nothing in this these Terms shall limit or exclude either party’s liability for:
7.1.1 death or personal injury caused by that party’s negligence, or the negligence of that party’s employees, agents or subcontractors;
7.1.2 fraud or fraudulent misrepresentation; or
7.1.3 any other liability which cannot be limited or excluded by applicable law.
7.2 Subject to clause 7.1, we shall not be liable to you for (i) any loss of profit, loss of or damage to data, loss of anticipated savings or interest, loss of or damage to reputation or goodwill, damage to property valuables or money (save where caused by a negligent or wilful act of us or our representatives) or; (ii) any indirect, special or consequential damages, loss, costs, claims or expenses of any kind.
7.3 Subject to clauses 7.1 and 7.2, our aggregate liability to you, whether such liability arises in contract, tort (including negligence) or otherwise, for any damages, loss, costs, claims or expenses of any kind howsoever arising, out of or in connection with any purchase made by you or otherwise in relation to the Event, shall be limited to the price paid by you for the ticket to attend the Event.
7.4 You agree to indemnify us on demand, our members, our volunteers and our affiliates and to hold us harmless to the fullest extent permitted by law, against all losses, costs, claims or expenses of any kind arising from your act or omission, during or otherwise in relation to the Event.
8.2 Intellectual Property Rights
8.2.1 The Website and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by us, our licensors or other providers of such material and are protected by copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. You shall not, and shall not attempt to, obtain any title to any such intellectual property rights. All rights are reserved.
8.2.2 You can use the Website only for purposes in line with these Terms and none of the material listed in section 10.2.1 above may be reproduced, copied, redistributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, sold, rented or sub-licensed, used to create derivative works, or in any way exploited without our prior express written permission.
8.2.3 You must not use any part of the content on our Website for other purposes without obtaining a licence from us or from the other rights holders.
8.3.1 In spite of the continuous care and attention to the content of the Website, we cannot guarantee the completeness and correctness of our Website. We shall not be liable for any damages resulting from the use (or inability to make use) of this Website, including any incorrectness or incompleteness of information placed on the Website. We will only be responsible for any losses that you suffer as a result of our breach and to the extent that they are a foreseeable consequence to both of us at the time you placed the relevant order. Nothing in these Terms shall exclude or limit our liability for death or personal injury resulting from our breach of contract, tort, fraud or negligence, or for any liability to you where it would be unlawful to do so.
8.3.2 Although this Website may be linked to other sites on the internet, we provide such links solely for your convenience, and is not, directly or indirectly, implying any approval, association, sponsorship, endorsement, responsibility or affiliation with the linked site or any content, information or other materials contained therein, unless specifically stated. These links will lead you to sites operated by third parties that operate under different privacy policies and we encourage you to review these privacy policies as we have no control over the information you may submit to those third parties. By entering this Website you acknowledge and agree that we have not reviewed all sites linked to this Website and are not responsible for the content of any off-Website pages. Your linking to or viewing of any off-Website pages or other sites is at your own risk. We disclaim any and all warranties, express or implied, as to the accuracy, legality, reliability, accessibility or validity of any content, information or other materials contained on any other site.
8.3.3 You may link to our home page only, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. Our Website must not be framed on any other site. You must obtain our prior written permission to link any off-homepage pages to your website and we reserve the right to refuse permission at our sole discretion. We reserve the right to withdraw linking permission without notice.
8.3.5 We cannot guarantee that the Website will function faultless and without any interruptions. We shall not be liable for damages that may result from the use of electronic means of communication, including, but not limited to, damages resulting from the failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.
8.4.1 Under no circumstances, including but not limited to our negligence, will we or any third party involved in creating, producing, hosting or delivering this Website, be liable for: (a) any losses, costs or expenses of any kind (including, without limitation, legal fees, expert fees or other disbursements); or (b) any damages whatsoever, whether direct, indirect, incidental, consequential, special, punitive or of any other kind or nature; whether arising out of or through your access to, the use of or browsing of this Website, or through your downloading of any materials, including, without limitation, anything caused by any viruses, bugs, human action or inaction, failure or malfunction of any computer system, phone line, hardware or software programs, or any other errors, failures or delays in computer transmissions or network connections, or otherwise, even if we have been advised of the possibility of such losses or damages or the same is considered reasonably foreseeable. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law. We further assume no responsibility, and will not be liable for, any loss or corruption of data on account of your access to, use of, or browsing of the Website.
8.4.2 You agree to defend, indemnify and hold harmless our company, affiliates, licensors and service providers, and us and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable legal fees) arising out of or relating to your violation of this clause 10 or your use of the Website, including, but not limited to, any use of the Website’s content or services other than as expressly authorised in these Terms.
9.1 These Terms (together with any documents referred to herein or required to be entered into pursuant to these Terms) contain the entire agreement and understanding between us and supersede all prior agreements, understandings or arrangements (both oral and written) relating to the subject matter of these Terms and any such document.
9.2 You acknowledge that in purchasing a ticket for the Event or accommodation, you have not relied on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person other than as expressly set out in these Terms.
9.3 These Terms shall not create, nor shall they be construed as creating, any partnership or agency relationship between us.
9.4 You accept that communication with us may be electronic. We may contact you by email or provide you with information by posting notices on our website. You agree to this electronic means of communication and you acknowledge that all such communications that we provide to you electronically comply with any legal or contractual requirement that such communication be made in writing.
9.5 You are not permitted to transfer, assign or otherwise dispose of any of your rights or obligations arising under these Terms.
9.6 These Terms and any other contract associated with Warwick Congress Limited will be executed and performed exclusively in the English language.
9.7 For any queries and/or complaints our customer service team is available from firstname.lastname@example.org.
10. GOVERNING LAW AND JURISDICTION
These Terms and the rights and obligations of both parties shall be governed by, and construed in accordance with, the laws of England and Wales and both parties irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales in respect of any dispute which arises hereunder.
As you access this Site, Warwick Congress Ltd (“we”, “us” or “Warwick Congress”) recognises your desire to safeguard your personal information and we are committed to protecting your personal information that you share with us.
- What information do we gather?
- How we collect your information
- How we protect your information
- How Warwick congress will use information collected
- When we might share your information
- Storage of your information
- Your rights in relation to your information
- Third party websites
- Opting “In” or “Out”
1. What information do we gather?
We collect two types of information at various points in your user or customer journey:
1.1 “personally identifiable information” or “personal information”, meaning it can be used to specifically identify you, eg your name, your address; and
1.2 “non-personally identifiable information” or “non-personal information”, meaning it relates to you but can’t be used to specifically identify you: information about the device you may be using or what kind of browser you are using.
2. How we collect your information
2.1 Personal information
We may collect personal identification information from you in a variety of ways, including, but not limited to when you register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on or through our site. Users may be asked for a number of contact details, including but not limited to and as appropriate: name, address and email address. We may collect this information and store this for future use using “cookies” (see our Cookies Policy). Users may however visit this website anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to provide personal identification information but this may mean that they are prevented from participating in Site and event related activities.
2.2 Non-personal identification information
We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our Site, such as the operating system and the internet service providers utilised and other similar information.
2.3 Cookies on our web browsers
3. How we protect your information
3.1 Security for all personal information is extremely important to us. To prevent unauthorised access, maintain data accuracy and ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure the information we collect online.
3.2 Unfortunately, we cannot guarantee that data transmitted over the Internet will always be secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us through our Site and you do so at your own risk.
3.3 We encourage you to review the privacy statements of other websites you choose to link to from our Site so that you understand how those sites collect, use and share your information. Heineken is not responsible for the privacy statements or other content of websites you may link to from this Site.
4. How we may use information collected
Warwick Congress may collect and use users personal information for the following purposes:
4.1 To support functionality of the website
The information you provide us will allow us to register your account and maintain any preferences you have with us, as well as let you see any individual orders for our products or services that you have taken out.
4.2 To improve and personalise user experience
The information provided allows us to understand customer needs more efficiently and support improvement of Warwick Congress. Information may also be used to understand how users use the services and resources provided on our sit and will be used to improve our products and services.
4.3 To process payments and for other service providers
Information provided in the process of placing an order will be used to aid the service for that order. Information is not shared to outside parties except to the extent in which the service needs to be provided.
4.4 To send newsletters and email communication
If a user agrees to receive communication and emails through our newsletters and mailing lists emails will include updates on company and partner news, updates, related product or service information, etc. If a user has provided consent to us to share their details with our sponsors and third party organisers, we may do so to fulfil their wishes. In each case, the user is able to unsubscribe from the mailing list by following the steps set out below.
5. When we might share your information
While we will never sell your personal information to any other third party without your explicit consent, we do sometimes need to work with a number of third parties to create the best, seamless and most dynamic service we can. We are very careful about who we share your information with, but we would like to give you more detail about the limited circumstances where we may share your personal information with external parties and why.
5.1 Sharing information with our Service Providers
5.2 Sharing your information with our social media partners and third party marketing partners
We may provide aggregated non-personally identifiable information, usually obtained through cookies, to third parties (such as marketers, ad server companies and advertisers) that make use of general customer data.
5.3 Sharing information with other third parties
We may provide information to others (such as governmental or law enforcement agencies) in the good faith belief that such action is necessary to: (ii) comply with any legal claims raised against us; (iii) protect the rights, property or safety of Warwick Congress; or (iv) protect the rights, property or safety of the public.
We may also provide your information to third parties such as our sponsors or other event organisers where user’s have expressly consented to this. Please note, we will not share your information with third parties under this paragraph where you have not given us your consent. If you have given us your consent and would like to withdraw this consent, please contact us on our details below. You may also use the unsubscribe button contained in our emails.
6. Storage of your information
6.1 We will usually store the information we collect from you within the European Economic Area (“EEA”). We will only store personal information we collect from you outside of the EEA if we have first obtained your consent.
6.2 We will not retain your personal data for any longer than reasonably necessary. What this means is that if you only provide your personal data to us in connection with a promotion or competition that you have entered through our Site, we will securely delete your personal data once the promotion or competition has come to an end. If you provide us with your email address so that you can receive our newsletters, we will continue to store your email address until you notify us that you no longer wish to receive our newsletters. Notwithstanding the foregoing, you have the right at any time to notify us that you want the personal data we hold on you to be deleted.
7. Your rights in relation to your information
You have the following rights in relation to your personal information:
7.1 you have the right to object to us processing your personal information if there are sufficient grounds relating to your particular situation;
7.2 you have the right to require us to correct any errors in your personal information held or processed by us or on our behalf;
7.3 you have the right to ask us to delete your personal information where that information is no longer needed for the original purpose for which it was obtained/given. you also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully, or where we are required to erase your personal data to comply with the GDPR. Note that we may demonstrate compelling legitimate grounds to process your information which override your right to erasure;
7.4 where we are processing your personal information only by way of your consent (for example, if you have provided explicit consent to have your personal information shared with a social media network), you have the right to withdraw this consent at any time;
7.5 where we are unable to delete the information, either because a legitimate legal basis remains or because you want us to keep some or all of your personal information for whatever reason, you have the right to have the purpose for which that information is held or processed restricted.
7.6 you have the right, subject to narrow exceptions, to not be subject to automated decision making.
You also have the right to prohibit us from using your personal information for direct marketing purposes and we will only send you marketing information where you have expressly consented thereto. You will always have the option of removing your information from our e-mail mailing list(s) so that you will not receive further e-mail promotional communications from us.
In order to ensure immediate removal from any list, it is best to follow the specific instructions outlined within the communications you receive from us (for example, an unsubscribe button) since we operate numerous sites and e-mail lists. If you are unable to complete the process indicated in such communications, please send our technical team an email at email@example.com
8. Third Party Sites
8.2 Sites linked to our Site are checked at the time of linking for possible legal violations. A permanent control of the linked pages is unreasonable without concrete evidence of a violation. Upon notification of violations, links will be removed immediately.
Privacy Statement for the use of Facebook plugins (like button)
8.3 Our website contains plugins designed by the social network Facebook (Facebook Inc., 1601Willow Road, Menlo Park, California, 94025, USA). You can easily identify the Facebook plugins thanks to the Facebook logo or the “Like Button” (“Like”) on our website. You can read more about Facebook plugins here: http://developers.facebook.com/docs/plugins/.
8.4 When you visit our pages, a direct connection is established between your browser and the Facebook server. In the process, Facebook receives the information that you have visited our website with your IP address. When you click on the Facebook “Like Button” while you are still logged in you Facebook account, you can link the contents of our pages to your Facebook profile. This makes it possible for Facebook to allocate our pages to your user account. We would like to emphasise that, as the provider of the web pages, we have no knowledge of the data and how they are used by Facebook. For more information, please see the data privacy statement at http://de-de.facebook.com/policy.php.
8.5 If you do not wish that Facebook can assign to visit our pages to your Facebook user account, please log out of your Facebook user account.
Privacy Statement for the Use of Google Analytics
8.6 This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses. “Cookies”, text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website are usually transferred to a Google server in the USA and stored there. If the IP anonymisation option is activated on this website, your IP address is abbreviated by Google within Member States of the European Union or in other countries which are contracting parties to the Agreement of the European Economic Area (EEA).
8.7 Only in exceptional cases will the full IP address to a server transmitted by Google in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compiling reports on website activity and providing others with website and internet related services to the website operator. It is undertaken as part of Google Analytics that your IP address will not be merged with other data held by Google.
Privacy Statement for the Use of Twitter
8.9 Functions of the Twitter service are integrated on our sites. These functions are offered by Twitter (Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA). Through the use of Twitter and the “Re-Tweet” the web pages you visit are linked to your Twitter account and made known to other users. This data is also transmitted to Twitter.
8.10 We point out that, as providers of the sites, we have no knowledge of the content of the transmitted data and use them through Twitter.
8.11 For more information, please see the privacy statement of Twitter at http://twitter.com/privacy.
8.12 You can modify your data protection settings on Twitter in the account settings at http://twitter.com/account/settings. [DN for WC: is this still used?]
8.13 By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Continued use of the Site following any changes made to the policy is deemed to represent acceptance of these changes.
9. Opting “In” and “Out”
9.1 You can ask us or third parties to stop sending you marketing messages at any time.
9.2 Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us in order to receive service from us.
This document was last updated on 24th May 2018.